Frequently Asked Questions

Quick answers about our infused honey packets, reusable jars, subscriptions, shipping in the U.S., and how the Lady Bug Hot Honey refill system works from Sacramento, California.

About Lady Bug Hot Honey

What is Lady Bug Hot Honey?

Lady Bug Hot Honey is a Sacramento-based brand built around bold infused honey flavors, convenient oversized packets, and reusable jars that you refill instead of throwing away.

Motto: “Sacramento’s Spicy Gold.”

Where are you located?

We’re proudly based in Sacramento, California. The refill-focused system we’re building — packets, jars, subscriptions, and future honey caddies — is all rooted here.

Infused Honey Packets & Reusable Jars

How do the packets and jars work together?

The system is simple:

  • Use oversized infused honey packets for on-the-go drizzle or at home.
  • Squeeze packets into your reusable Lady Bug jars.
  • Keep refilling the same jars instead of buying new bottles over and over.

Packets give you flexibility, jars give you everyday convenience — both keep waste low.

How big is each packet?

Each infused honey packet is oversized — roughly the equivalent of 3–4 standard ketchup packets. That means fewer wrappers, more usable honey, and easy refills into jars.

Flavors & Subscriptions

What flavors do you offer right now?

Our current infused honey lineup includes:

  • Cherry Infused Honey
  • Hazelnut Infused Honey
  • Mango Infused Honey (Top Seller)
  • Blueberry Infused Honey
  • Strawberry Infused Honey (Top Seller)
  • Vanilla Infused Honey (Top Seller)

We’re also developing upcoming flavors like Watermelon, Grape, Pistachio, Cinnamon, Raspberry, Coconut, Apple, Pineapple, and Passion Fruit — plus a Vitamin C Infused Honey for the wellness line.

For the full lineup, visit our Flavors page.

How do the subscription plans work?

Subscriptions deliver packets and a free jar on a monthly schedule. Each tier includes:

  • Tier 1 – Starter: $5/month + shipping, includes 7 packets and 1 free jar every month.
  • Tier 2 – Standard: $9/month + shipping, includes 10 packets and 1 free jar every month.
  • Tier 3 – Heavy Honey Consumer: $17/month + shipping, includes 31 packets and 1 free jar every month.

You choose the tier that matches how often you use honey, and jars stay in rotation as you keep refilling them.

Full details are on our Subscriptions page.

Pricing

How much do single packets cost?

Our infused honey packet pricing is designed to encourage refills and bulk buying:

  • 1–10 packets: $1.25 each
  • 11–20 packets: $1.00 each
  • 21+ packets: $0.90 each

Mix and match flavors within your order and use packets to keep your jars topped off.

Shipping

Where do you ship and what about free shipping?

We currently ship within the United States only.

  • Free shipping on orders of $58+ (before tax and discounts).
  • Orders under $58 have a shipping charge applied at checkout.
  • Orders typically process within 1–3 business days before carrier transit.

For full details, see our Shipping Policy.

Jars & Accessories

Do subscribers get free jars?

Yes. Every subscription tier includes 1 free empty jar every month. That means your jar collection grows over time while you keep refilling instead of buying new bottles.

Can I buy extra jars or holders?

Yes. Extra empty 1.5 oz jars are available for $1 each and come branded with the Lady Bug Hot Honey label.

We’re also working on 3D-printed honey caddies in 3, 5, and 10-slot models designed to sit on your kitchen counter and keep jars organized.

Sustainability & Refills

How is Lady Bug Hot Honey low-waste?

Our entire system is built around refills instead of constant new bottles:

  • Oversized packets reduce excess packaging per ounce.
  • Reusable jars stay in your home and keep getting refilled.
  • Subscriptions keep jars full without repeated glass waste.

Learn more on our Sustainability page.

Orders & Support

What if my order is damaged or missing?

If your order arrives damaged, defective, or missing, please email us within 7 days of delivery with your order number and photos (if applicable).

We’ll review the issue and work with you on a replacement or refund depending on the situation.

How can I contact you with other questions?

For general questions, wholesale, or anything else related to Lady Bug Hot Honey, email:

greg@ladybughoney.com

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