Privacy Policy

Effective Date: August 25, 2025

LadyBug Hot Honey (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit ladybughoney.com, purchase products, or otherwise interact with us. This Policy complies with the California Consumer Privacy Act (CCPA/CPRA) and other applicable laws.

1. Information We Collect

Information You Provide: name, email, billing/shipping address, payment details, and messages you send us.
Order Information: products purchased, order date, order history.
Automatically Collected: IP address, device/browser type, pages visited, and activity on our site.
Cookies & Tracking: we use cookies and similar technologies for site functionality, analytics, and marketing. You may disable cookies in your browser.

2. How We Use Information

To process and fulfill orders.
To send order updates, confirmations, and shipping details.
To respond to customer service requests.
To send marketing emails if you opt in.
To analyze site performance and improve our services.
To comply with legal obligations and prevent fraud.

3. Sharing of Information

We share personal information only as necessary with trusted third parties, including:

Payment processors (to securely complete transactions).
Shipping carriers (to deliver your orders).
Printify (for merchandise production and fulfillment).
Analytics providers (Google Analytics or similar tools).

We do not sell or rent your personal information.

4. Cookies & Similar Technologies

Cookies are small text files stored on your device. We use cookies for:

Essential cookies: cart, checkout, and login functionality.
Performance cookies: analytics and site usage tracking.
Marketing cookies: email/newsletter analytics and retargeting (with your consent).

You can opt out by adjusting your browser settings or by contacting us directly.

5. Your Rights (California Residents)

If you are a California resident, you have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Opt out of the “sale” or “sharing” of data (we do not sell personal information).
Limit the use of sensitive personal information.

You can exercise these rights by emailing us at greg@ladybughoney.com or by visiting our Do Not Sell or Share My Personal Information page.

6. Data Retention

We retain personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We use SSL encryption and limit access to your data. However, no transmission or storage system can be guaranteed 100% secure.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us:

LadyBug Hot Honey
2437 Quiet Trail
Sacramento, CA 95834
Email: greg@ladybughoney.com